Influx of Twitter Account Suspensions Creating Confusion

Sunday, July 5th, 2009
at 10:10pm

There seems to be a wave of suspensions going around Twitter today, and it’s turning quickly into an echo chamber of confusion and frustration. We’ve received several tips (the first one being from Mashable guest writer Matt Singley) that a range of users are being taken down, including some with large followings such as @marismith and the LA Times Top of the Ticket account. A quick look at Twitter chatter is another indication that something’s amiss.

What if you’ve been suspended? The best thing to do is to inform Twitter through either their Twitter Spam account or by sending a request through their Customer support system. We’ve sent a note to members of the Twitter team for clarification on this situation. We think it’s safe to say that if there is an issue with Twitter suspensions and their algorithm, that Twitter will act upon it quickly. We will update this post when we learn more about the the suspensions.

In the meantime, if you have been suspended or know someone who has been suspended in error, please let us know in the comments.